Many of you have told us that our baristas are special and you would like them to be recognised for excellent service. We thought the best way to do this was with our customers’ help, and that is exactly what ‘Nero Stars’ is all about. It’s a wonderful way for you to personally choose who you think deserves to be appreciated for making you feel good when you visit.

Registration for ‘Nero Stars’ is now closed and a big thank you for taking part – your actions and feedback over the months will has made a difference to our star baristas who provide great service day in and day out.


But of course, you're always telling us how great you think our baristas are so regardless of whether or not you take part in 'Recognise our Star Baristas', why not get in touch and tell us about your favourite barista or team, either by posting on our Facebook wall or emailing us at